Property Management in Highland Falls, NY
Highland Falls is a dense Hudson River village in eastern Orange, just outside the gates of West Point. The village core is walkable — 19th- and early-20th-century homes, walk-up apartments above Main Street, and small condo buildings with river and Highlands views. We provide property management services in Highland Falls, NY with the same straightforward approach we've used across the Hudson Valley since 1988.
Highland Falls housing stock leans older and denser — historic single-family homes, walk-up apartments above Main Street storefronts, and small condo buildings near the river. Boards here oversee building or exterior maintenance, common areas, parking, and vendor coordination, and reserve planning. Reserve planning is critical for older communities approaching capital cycles. Boards here are typically long-time residents who value steady management and consistent vendor relationships.
Our Property Management Services in Highland Falls, NY.
Most Highland Falls residential properties need the same mix of services — administrative, financial, and maintenance. Here's how we handle each.
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Helping the board effectively govern the community, including the facilitation of board and homeowner meetings.
Aiding the Board's selection of appropriate insurance coverage.
Facilitating project planning and management.
Maintaining community and homeowner documents/files.
Effectively communicating with homeowners and addressing their issues.
Providing timely responses to emergencies through a 24/7 emergency call line for after-hours issues.
Enforcing the communities' covenants and rules fairly and consistently.
Helping the board cultivate a strong sense of community.
Building strong relationships with vendors.
Tracking community leases.
Processing all sales/transfers and homeowner refinance requests.
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Performing all bookkeeping and community financial records.
Maintaining checking, reserve, and other financial accounts.
Creating and assisting the Board with an annual operating budget.
Applying all common charges, notifying homeowners of outstanding balances, and tracking receivables.
Receiving, reviewing, and paying vendor invoices.
Providing monthly financial statements to the Board.
Assisting the Board in long-term capital planning through reserve studies.
Aiding the community in assessment planning and financing of large capital/reserve projects.
Working with the community's CPA in the creation of annual audited financial statements and tax returns.
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Provide access to our internal handyman to tackle projects of varying sizes in a timely manner.
Review, bid, and help the Board select all community vendors, including but not limited to landscaping and snow removal, general maintenance and repair, arborists, pond management, pool management, cleaning, water/sewer operators, and security services.
Receive, track, and manage all homeowner service requests and vendor work orders.
Perform regular inspections of the property and suggest guidance to the Board.
Create RFPs, bid, and manage large capital and reserve projects.
Why Partner with Katonah Management Services, LLC
Local to the Hudson Valley since 1988 — We're based in Yorktown Heights, Westchester County. We know Orange County, we know the vendors, and we know what Highland Falls communities expect.
Every request tracked, every item closed out — resident emails and calls are logged in our management system, assigned an owner, and closed with documentation promptly
Tailored management plans — built around your governing documents, reserve study, and board priorities, not a templated service tier.
Dedicated customer service line — Resident calls go to a staffed department, not a manager’s voicemail.
Vetted vendor network — Every vendor is competitively bid, fully insured, and held to performance standards your board can verify
Looking for a property management partner in Highland Falls?
If your Highland Falls property is looking for a management partner that understands your community and delivers on its commitments, we'd like to hear from you.
REQUEST A PROPOSAL
Related to Property Management in Highland Falls, NY
Looking for property management in a nearby town, or a different service type for your Highland Falls property? Here’s where else we work.
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Orange County overview → See all towns we serve across the county